100 day plan of action survey
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Conduct walkarounds, safety huddles, or one-on-one talks with clinicians and staff, to learn more about their concerns and potential solutions. Hold brownbag feedback sessions with staff (and provide food, if possible).Consider an icebreaker activity to get the group talking, particularly if the members of the group do not know each other well.Understanding their perspectives will help you identify better solutions and develop stronger staff engagement when you implement your action plan. Include individuals whose work may be directly affected by the potential changes.Just write down all the ideas that people offer. Do not analyze or criticize the usefulness of any particular idea. Consider allowing people to provide suggestions anonymously. Don’t let senior staff or more forceful personalities dominate the sessions. Hold brainstorming sessions to gather as many improvement activity ideas as possible. You may want to consult the AHRQ Surveys on Patient Safety Culture Resource Lists, ii which reference initiatives that health care organizations can use to improve patient safety culture and patient safety. Be sure to capture their lessons learned. Find out what initiatives other health care organizations, or high-performing units in your organization, are implementing to improve patient safety culture.
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Setting SMART goals will help you see the gap between where you are and where you want to be.Ĭomplete Item 2 in the Action Plan Template.Īmbulatory Surgery Center (PDF File, 1.1 MB)Ĭonsider the following methods to identify initiatives to achieve your goals: For each improvement area that you identify, you may have one main goal or several goals. Your goals need to be easily understood by leaders, staff implementing the change, and staff who will be affected by the change. Your goals could be at the organization or facility level, or if applicable, in a unit or department.
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(For more information about how to analyze your safety culture survey results, see the AHRQ Surveys on Patient Safety Culture (SOPS ®) User's Guides i).Īfter reviewing your survey data, identify one or two areas for improvement. If you administered the survey more than once, look at changes in your scores over time. Focus on survey results with low scores or scores that are low relative to other benchmarks, such as scores in other units or other organizations.
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Your patient safety culture survey scores can help you identify opportunities to improve. What patient safety culture areas do you want to focus on for improvement? How will you share your action plan and with whom?ĭefining Your Goals and Selecting Your InitiativesĪmbulatory Surgery Center (PDF File, 604 KB)ġ.How will you measure progress and success?.What are possible barriers, and how can they be overcome?.What areas do you want to focus on for improvement?.Your action plan should be flexible to accommodate any needed changes.ĭefining your goals and selecting your initiatives: After you begin implementing your action plan, you may need to change it.You will probably develop several drafts before you are ready to implement your action plan.You may need more time to answer some questions in this tool and may need input from others in your facility.Keep the following points in mind as you build your action plan: You do not have to address them in this exact order, but you will need to answer all of them to complete your action plan. You will need to answer the following questions. You can use the Action Plan Template at the end of the tool to document your answers to the questions, including details about your: This Action Planning Tool offers guidance about the key questions you need to answer when developing an action plan for your organization, facility, unit, or department.